There are lots of advantages of Moniepoint POS over OPay POS terminal. As per reviews of various agents that are using both POS machines, one of it is the ability reliability of network that Moniepoint offers more than OPay. "You'll hardly see Moniepoint transaction decline and if it does, they'll instantly reverses transactions," said one of the POS agents.
Moniepoint POS vs OPAY POS: Which is Better?
Moniepoint POS terminal is significantly cheaper to acquire, costing ₦21,500, which includes a caution fee, logistics fee, and insurance for one year. In contrast, OPay POS terminal, formerly free, has now cost of ₦45,000, which is paid outright without any minimum transaction targets. You can find out the price of OPay POS machines here and their daily targets.
Moniepoint POS has a 99% uptime network connectivity for card payment than any other POS terminal in Nigeria. Agents often report that if a card does not work on a Moniepoint terminal, it is likely not to work on any other terminal in Nigeria. Although, OPay network connectivity is also reliable but does not match Moniepoint's reputation for transaction success rates.
Moniepoint is well-known for its excellent customer service (thanks to it 24/7 hands-on-desk customer service teams), offering support through WhatsApp groups and resolving issues quickly, which many consider better than OPay's slower response times when it comes to attending to POS agents' complaints. It is also a preferred choice for merchants and agents due to its low transaction decline rate, making payments more reliable for users.
In a nutshell, both Moniepoint and OPay POS terminals offer almost the same features and functionalities including interbank transfers, cash deposits, and all sort of bill payments including TV cable and data purchases. Meanwhile, it's important to note that Moniepoint stands out with a wider agency network and a microfinance bank license which is letting the fintech company to keep offering extra financial services. So, because of its lower cost, better reliability, and superior customer support, the Moniepoint POS is seen as better than OPAY in Nigeria.
