There are lots of advantages of Moniepoint POS over OPay POS terminal. As per reviews of various agents that are using both POS machines, one of it is the ability reliability of network that Moniepoint offers more than OPay. "You'll hardly see Moniepoint transaction decline and if it does, they'll instantly reverses transactions," said one of the POS agents.
Moniepoint POS terminal is significantly cheaper to acquire, costing ₦21,500, which includes a caution fee, logistics fee, and insurance for one year. In contrast, OPay POS terminal, formerly free, has now cost of ₦45,000, which is paid outright without any minimum transaction targets. You can find out the price of OPay POS machines here and their daily targets.
Moniepoint POS has a 99% uptime network connectivity for card payment than any other POS terminal in Nigeria. Agents often report that if a card does not work on a Moniepoint terminal, it is likely not to work on any other terminal in Nigeria. Although, OPay network connectivity is also reliable but does not match Moniepoint's reputation for transaction success rates.
Moniepoint excels in customer service, providing dedicated support through WhatsApp groups and quicker resolution of issues. This level of service is often cited as superior to that of OPay, where customers may experience longer wait times for support.
In addition, Moniepoint is a more preferred choice for many merchants and agents to OPay in Nigeria because it has a lower-than-average transaction decline rate, enhancing the user experience for both merchants and customers. This reliability in processing payments is a significant factor in its growing popularity among users.
Although, both POS terminal offer similar basic features such as bank transfers, deposits, withdrawals, and bill payments. However, Moniepoint has a more extensive distribution network and a microfinance bank license, allowing it to offer additional financial services, which enhances its appeal to merchants.
In summary, Moniepoint POS is generally considered better than OPay POS due to its lower acquisition cost, higher reliability in network connectivity, superior customer service, and lower transaction decline rates.
