Hello! This article talk primarily on requesting and getting your bank account statement on the OPay App. If you're looking another things, including OPay Bank Statement Features and Benefits, regarding the bank statement, then visit this comprehensive guide.
To obtain your bank statement from OPay, you need to follow these steps:
First of all, log into the OPay app. If you're OPay merchant or POS agent, you need to login to your OPay business app. Once logged in, navigate to the transaction history section. You'll typically see the "Transaction History" at the top right corner of the app main dashboard, near where you can view your available balance and recent transactions, as highlighted in the image below:
Next, click on download at the top of the history page and you will be prompted to choose the time period for which you want the statement. OPay allows you to request statements for different durations, such as one month or two months. If you need a statement covering a longer period, you may have to split your requests into smaller batches. For example, you could request statements for January to February and then for March to August.
After selecting the desired time frame, you will need to input your email address where you want the statement to be sent. Once you have filled in the required information, click on "Continue". You may be asked to enter your PIN for security verification. After successfully entering your PIN, submit your request.
Finally, check your email for the statement. OPay typically sends the statement in a downloadable format, such as PDF, CSV or Excel, allowing you to save or print it for your records. If you encounter any issues during this process, you can reach out to OPay's customer support for assistance.