How to Reactivate PalmPay Account

If your account is deactivated and you wish to reactivate it, here's how to re-activate PalmPay Account easily.
PalmPay App Dashboard

There are many reasons you decided to deactivate or delete your PalmPay Account. And if you've changed your mind to reactivate it, this article detailed simple method to reactivate your Account easily without any hassle. However, if your PalmPay Account was deactivated due to policy violations such as suspicious of fraudulent activate on the account, this article will also help you to reactivate it successfully.

Reactivating PalmPay Account

Follow the steps outlined below to reactivate your PalmPay Account:

  • Login to your PalmPay Account via App using your phone number and unique password.
  • Click on the "Me" tab located at the bottom menu of your dashboard.
  • Scroll down the "Me page" and click on "Customer Service"
  • Tap on the "Customer Service" and start online chat with a customer agent.
  • Explain your situation and provide proof such as your BVN and National ID Card
  • The customer agent will see to your complain and reactivate your account immediately.
  • If your account is deactivated due to policy violations, you may need to adhere/comply to PalmPay's rules to reactivate your account.

However, if you cannot access your PalmPay Account because it's been deleted or deactivated, then you can simply contact PalmPay customer support team directly via this email: support@palmpay.com or call their hotline at 02018886888. You can call PalmPay anytime in Sunday to Monday 9AM to 6PM. Once you're in touch, explain everything you want them to do for you regarding the reactivation of your account and the support team will direct you on how you can successfully recover your account without hassle.

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About the author

Temmy Samuel
Founded Mainwave Digital Media, Temmy Samuel is a financial advisor and journalist, blending financial expertise with storytelling skills to simplify complex financial topics for readers and clients alike. Learn More About Temmy Samuel

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