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| PalmPay ATM Card Picture |
I got an email from PalmPay this morning stating that their ATM card is now available and customers can begin to request their debit card.
Hi PalmPayer,
🌟 We’re excited to present our revolutionary PalmPay ATM card, designed to elevate your spending journey! Apply now and take advantage of no fees, potentially saving you as much as ₦7,000 annually! Seize this incredible chance today!
You will enjoy:
- 🆓Free SMS Alerts
- 💸10 Free monthly ATM withdrawals
- 🥰Up to ₦1500 purchase coupon for VIPs
- 💳Instant refunds on failed transactions
- 🔗Accepted by 40,000+ online merchants
- 📞24/7 Customer Support
- 🔒Advanced security features
Enjoy the convenience and privileges of PalmPay ATM Card! - The email read.
For many years, PalmPay is only offering a physical QR card to users with no specific date it'll launch a debit card that can be use online or at the ATMs across the nation. Now, the latest news and update on the PalmPay App is its newly introduced ATM Card.
In this article, we are to walk you through everything you need to know about the PalmPay ATM Card. In other words, we will discuss how you can request the debit card through your PalmPay, how to activate it when it get delivered and how you can use it to perform transactions at the ATMs, POS or online.
What is PalmPay ATM Card?
PalmPay ATM Card is a physical debit card recently offered by PalmPay for users to facilitate safe and convenient transactions in Nigeria. The ATM Card is linked to your PalmPay wallet and allow you to carryout various financial transactions, just like a traditional bank-issued debit card.
In other words, the PalmPay ATM Card is a revolutionary debit card designed to enhance your spending experience while offering incredible savings. By applying for the PalmPay ATM Card, you can enjoy a fee-free experience, potentially saving up to ₦7,000 annually.
One of the standout features of the PalmPay ATM Card is the 10 free ATM withdrawals available each month, allowing you to access your funds without incurring extra charges. You’ll also receive free SMS alerts, keeping you informed about your transactions in real-time.
VIP members can enjoy up to ₦1500 in purchase coupons, adding even more value to their spending. Plus, in the rare event of a failed transaction, PalmPay ensures instant refunds, providing a smooth and hassle-free experience.
The PalmPay ATM Card is widely accepted by over 40,000 online merchants, giving you the freedom to shop wherever you like. Backed by 24/7 customer support and advanced security features, this card offers not just convenience but peace of mind as well.
How the PalmPay ATM Card Works
The PalmPay ATM Card functions as a debit card linked directly to your PalmPay wallet, allowing you to access your funds easily and securely. Once you apply for and receive your PalmPay ATM Card, you can use it for a variety of financial transactions.
Whether you need to withdraw cash from an ATM, make purchases at retail stores, or shop online, the PalmPay ATM Card is accepted by thousands of merchants both online and offline. The card is equipped with advanced security features, including PIN protection and instant refunds on failed transactions, ensuring that your funds are safe and your transactions are smooth.
To manage your PalmPay ATM Card, you can use the PalmPay app, where you’ll have full control over your spending. The app allows you to track your transaction history, set spending limits, and even block or unblock your card if needed.
Features and Benefits of the PalmPay Debit Card
Features of the PalmPay Debit Card:
- Linked to PalmPay Wallet: Directly connected to your PalmPay account for easy fund management.
- ATM Withdrawals: Access to cash with 10 free ATM withdrawals each month.
- Wide Acceptance: Accepted by over 40,000 online and offline merchants.
- Instant Refunds: Immediate refunds on failed transactions.
- Advanced Security: Equipped with PIN protection and other advanced security features.
- Real-Time SMS Alerts: Free SMS notifications for every transaction.
- App Integration: Manage your card through the PalmPay app, including transaction tracking and card settings.
- 24/7 Customer Support: Round-the-clock assistance for any card-related issues.
Benefits of the PalmPay Debit Card:
- Fee-Free Experience: Save up to ₦7,000 annually with no hidden fees.
- Free Monthly Withdrawals: Enjoy 10 free ATM withdrawals every month.
- Purchase Coupons for VIPs: Up to ₦1500 in purchase coupons available for VIP members.
- Seamless Transactions: Smooth and hassle-free transactions with instant refunds on failed attempts.
- Security and Peace of Mind: Advanced security features to protect your funds and transactions.
- Convenience: Easy access to your funds and the ability to shop widely with a single card.
How to Apply and Get the PalmPay ATM Card
Step 1: Download and Register on the PalmPay App
If you have not register for a PalmPay Account, you'll need to signup for an account to request the debit card. This is because the debit card will be linked to your PalmPay wallet and every transactions you made using the card will be credited to (,or debited from) your PalmPay Account.
To register an account on the PalmPay app, follow the highlighted below steps:
- Download the PalmPay App: Visit your phone app store. If you're using Android phone, go-to Google Play Store and if you're using iPhone, visit Apple App Store. Next, search for "PalmPay App" using the store's search bar. Once the fintech app appears, click on "Install" to have it downloaded on your device.
- Register an Account: Now, open the app and follow the registration process to create your PalmPay account. You’ll need to provide some basic information, such as your name, phone number, and email address. You can also use our invitation code [Z6W302] to get N1500 sign up bonus whenever you perform your first transaction to another PalmPay user.
Step 2: Fund Your PalmPay Wallet
Once you've successfully create an account, then you can proceed to funding your PalmPay wallet. Adding money to wallet is essential to request the debit card, as the money will cover logistics fee within Nigeria.
To fund your PalmPay wallet, follow the instruction explains below:
- Adding Funds: Before you can apply for the ATM card, make sure your PalmPay wallet is funded. You can add funds by linking your bank account, through POS agents, Inter-bank transfer or using other payment methods such as USSD transfer available within the app.
Step 3: Apply for the PalmPay ATM Card
Once you've completed all the steps highlighted above, then you can proceed to request your PalmPay ATM Card. Here's how you can request and obtain the debit card without hassles:
- Navigate to the Card Section: In the PalmPay app, click on "ATM Card" under "Services" section.
- Fill in Application Details: Next, click the "Click For Home Delivery" that's available on the Card page. After that, you'll be redirected to a page where you'll be asked to provide your preferred address where the physical debit card will be delivered to. Information including your active/calling phone number, state of resident, city of the state, local government area, street and house number and your email address. Confirm your details and submit your application.
- Pay the Card Issuance and Logistics Fees:You'll will need to pay a sum of N3000 which will cover issuance fee of N999 and logistic (delivery) fee of N2000.
However, PalmPay is currently offering a coupon of N1500 that'll help reduce the amount you'll spend to get your PalmPay Card delivered to your doorstep. With the coupon, the total fees for the card will be N1500.
How to Activate PalmPay ATM Card
The PalmPay ATM Card activation is a easy task to perform once the physical debit card get delivered to your doorstep. Follow the steps provided below to activate your PalmPay Debit Card:
1. Unboxing the Debit Card
Once you have your PalmPay Debit Card package at hand, unbox the card and bring out the physical/plastic ATM card out. In the package, you'll also see a booklet that contain your card details including "Card Numbers", "Expiry Date", "Card CVV", and your names. However, don't be surprise if the card information is not written on the plastic card itself. Nowadays dispatched debit cards usually don't have their information written on them.
2. Login to your PalmPay Account
Now, you'll need to login to your PalmPay Account via App. Navigate to "ATM Card" and click on "Activate Your ATM Card". The "Activate ATM Card" button will be available on your dashboard from the day you requested the debit card - waiting for the card to get delivered so that you can come to activate it.
3. Enter Card Details
Tap on "Activate My ATM Card" in your "PalmPay's Dashboard" under the "ATM Card" section. Then, you'll be required to input your "Card Number", "CVV code", and "Expiry Date". Once you enter those information, tap on "Activate Card".
4. Set Card PIN
After you've clicked on the "Activate Card" button, then you'll be required to set your preferred PIN for the ATM Card. The PIN is usually 4-digits. Input you PIN and click on "Enter" and boom, you've successfully activated your PalmPay ATM Card online.
Alternatively, once your card is delivered, you can take it to nearest PalmPay POS agents for activation assistance. The agent will activate the card for you through his/her PalmPay POS terminal.
How to Use PalmPay ATM Card
You can use the PalmPay ATM Card in three ways in Nigeria; for online/web transactions, for ATM withdrawal and for POS cash-out. Here's the explanation of how you can use the debit card for the three transactions:
Using the PalmPay Debit Card for Online Transactions
To use your PalmPay Debit Card for online transactions, start by selecting the item or service you wish to purchase on the website or app of your choice. When you reach the payment stage, choose the option to pay with a debit or credit card.
Now, enter your PalmPay Debit Card details, including the card number, expiration date, and CVV (the three-digit security code on the back of the card). Depending on the merchant, you may also be required to input a One-Time Password (OTP) sent to your registered phone number to complete the transaction.
Once verified, your payment will be processed, and you will receive a confirmation from both the merchant and PalmPay via SMS or email.
Using the PalmPay Debit Card for ATM Withdrawals
With the PalmPay Debit Card, withdrawing cash from an ATM is straightforward. Insert your card into any ATM that accepts the card’s network (Verve, Visa, or Mastercard). Follow the on-screen instructions by entering your PIN to access your account.
Select the “Withdrawal” option and choose the account type linked to your PalmPay wallet, typically “Savings” or “Current.” Input the amount you wish to withdraw, and the ATM will dispense your cash. Remember that the PalmPay Debit Card allows you up to 10 free ATM withdrawals per month, so take advantage of this feature to avoid additional fees.
Using the PalmPay Debit Card for POS Withdrawals
The PalmPay Debit Card can also be used for withdrawals at Point of Sale (POS) terminals, commonly found in retail stores, supermarkets, and other physical locations. When making a purchase or if you need to withdraw cash, simply hand your PalmPay Debit Card to the cashier and request a cash withdrawal if the service is available.
The POS agent will swipe or insert your card into the POS terminal and ask you to enter your PIN to authorize the transaction. Once approved, the terminal will process the payment or withdrawal, and you will receive your cash along with a receipt for the transaction. This method is convenient and often more accessible than finding an ATM.
FAQs
Does PalmPay have a Virtual Card?
No, PalmPay is currently not offering a virtual card to it users. Virtual cards are digital cards designed for secure online transactions without the need for a physical card.
How many physical card does PalmPay have now?
PalmPay currently offers two types of physical debit cards: the ATM Card, which enables users to make withdrawals at ATMs and POS centers across Nigeria, offering benefits such as 15 free ATM withdrawals per month and no maintenance fees; and the QR Card, a free card featuring a unique QR code for transactions through verified PalmPay POS agents, allowing for withdrawals, deposits, and transfers, but not usable at ATMs. Both cards are linked to the user’s PalmPay account, enhancing financial management convenience.
What is PalmPay ATM Card Balance?
The PalmPay ATM Card Balance represents the total amount of money available in your PalmPay wallet, accessible through your PalmPay ATM Card for various transactions like ATM withdrawals, POS purchases, and online payments. To check your balance, you can either log in to the PalmPay app, where your balance is displayed on the home screen or in the account section, or perform a balance inquiry at an ATM. Keeping track of your balance helps ensure you have enough funds for transactions and prevents issues like overdraft or insufficient funds.
How can I manage my PalmPay ATM Card?
If your PalmPay ATM Card is stolen or misplaced, it’s crucial to act swiftly to secure your account. Start by locking or blocking your card using the PalmPay app. Navigate to the "Card" or "Account" section, select your PalmPay ATM Card, and choose the option to lock or block it. This prevents any unauthorized transactions. If you’re unable to access the app, contact PalmPay customer support for immediate assistance.
Next, report the incident to PalmPay’s customer support as soon as possible to ensure they are aware of the situation and can take additional measures to protect your account. You should also consider filing a police report if the card was stolen, as this may aid in fraud investigations or insurance claims.
Finally, request a replacement card to continue using PalmPay services. You can order a new card through the PalmPay app or by contacting customer support. The new card will be sent to your registered address, allowing you to resume normal transactions once it arrives.
