Has Okash been calling you despite the fact that you've pay back their outstanding loan? In 2020, Okash Loan app is one of the online loan apps that was banned by Nigeria government for aggressive and unfair methods to recover loans, such as harassment, texting and calling borrower's contact list, invading users' privacy, and charging excessively high interest rates.
Have you been experiencing similar issues with Okash? Worry less because in this article, we are going to walk through how you can delete your OKash Account. Not only that, we will also guide you through how to remove your bank verification number (BVN) from the loan shark before you have their account deleted.
How to Remove BVN from OKash
To remove your bank verification number (BVN) from OKash Loan App, you'll need to contact the lender's customer service via email or hotline. However, do note that if there's any outstanding loan, your request to remove BVN from the account will not be granted. So, it's advisable to repay any outstanding loan with Okash before you think of delinking BVN or deleting an account.
This article is only for those that keep getting harassment, unwanted calls and texts from Okash even when they've balanced up their loans. In this case, OKash is willingly invading their privacy which need to stop. Although, when you've balanced up your outstanding loans, Okash might keep calling you, this is not done willingly, there are automations in place that's triggering the calls, offering you incentive loans that can get you into another debts.
However, if you don't want any of these calls anymore, you'll need to remove your BVN, NIN and other personal information and deactivate/delete the Okash account for good. To remove BVN from OKash, send an email to Okash customer service and explain in details why you need to remove BVN from your account and delete the account for good.
Deleting OKash Account
Follow these steps to easily delete your Okash Account:
1. Login to the OKash Loan App.
2. Click on "Account" from the menu tabs aligned at the bottom of the dashboard.
3. On the "Account" page, scroll down and click on "Contact Us".
4. You will see some means of getting in touch with OKash Customer Service.
5. You can decide to call them, send an email or live-chat them.
However, whatever way you want to contact them, clearly state it that you want to delete your OKash Account and request that they should stop sending you unwanted messages and calls.
Contact OKash Customer Service
You can contact the Okash Customer Care Service via Email, Phone Call, and In-app Live Chat.
- OKash Email Address: support@o-kash.com
- Phone Call Okash Customer Service: 02018884549
- In-app Live Chat: Login to the Okash Loan App and navigate to "Contact Us" to use the in-app live chat.
Make sure you clearly states the reasons you're contacting them. For instance, if you want to delete your OKash Account, you can compose your email as such:
Request for BVN Removal and Account Deletion
Dear OKash Support Team,
I hope this message finds you well. I am writing to formally request the removal of my BVN and the deletion of my OKash account from your database.
Please consider this an official request in accordance with data protection regulations and ensure that all my personal information, including my BVN, is permanently removed from your records.
Kindly confirm once this process has been completed.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Full Name]
[Your OKash Registered Phone Number]
[Your Email Address]
This method works for both Android phone and iPhone.
FAQs
Can I delete my OKash Account?
Yes, you can deactivate anf delete your OKash Account permanently. However, you need to pay any outstanding loan before you can be able to remove your BVN and delete your account from the Loan app database.
How do I contact Okash Customer Service?
You can call Okash via 02018884549 or email them at suport@o-kash.com.
What happens when you don't pay OKash Loan?
According to the Loan app, if you fall to pay back the loan, "you will then have to repay the loaned amount, Interest and Rollover Fee by the end of the Rollover Period. If you fail to repay, you will be in default. If you still have not repaid the Loan amount and fees, by the end of the Rollover Period, you will be in default."
Meanwhile, this is not the only issue, alongside being reported to the credit bureau, Okash will keep harassing and sending your picture to your contact list to shame you into paying. We believe this is the major reason why the were ordered to close down by the FCCPC. Now, after another chance of operation, they continues with their unethical behaviuors.
