In addition to launch of ride-hailing services in the four major cities of Zimbabwe, InDrive has also added courier services to the capital city of the country, Harare, making it even more convenient for customers who want to send a parcel or consignment from one location to another in the city.
The intercity connection of the ride-hailing company, which has been successfully linking cities for a while now, keeps offering riders greater flexibility and convenience in organizing their trips.
| Year | Revenue ($ Million) | Annual Growth Rate (CAGR) | Market Volume ($ Million) | Number of Users (Million) | User Penetration (%) |
|---|---|---|---|---|---|
| 2024 | 5.36 | 73.43% | N/A | N/A | 13.7% |
| 2029 (projected) | N/A | 73.43% | 84.09 | 2.80 | 14.9% |
This table shows that the ride-hailing market in Zimbabwe is projected to generate $5.36 million in revenue in 2024, with a significant annual growth rate of 73.43%. The market is expected to reach $84.09 million by 2029.
The number of users is also expected to rise to 2.8 million by 2029, with user penetration increasing from 13.7% in 2024 to 14.9% by 2029. These simply means, it all reflects a rapid expansion in both revenue and user base over the next five years in Zimbabwe.
How InDrive works in Zimbabwe
InDrive has been in Zimbabwe for the past three years. Launched in 2021 in two major cities; Harare and Bulawayo and since then been working as a ride-hailing service in the country. InDrive offers unique operating model in Zimbabwe, one of which is the ability of users (both riders and drivers) to negotiate costs directly.
This feature is called "Name Your Price" in the taxi app. It is a model that's gained widespread favorability in Zimbabwe because it helps to promote fairness in pricing and at the same time ensuring quality ride-hailing services.
InDrive started out in Russia and from there expanded to other countries. Currently, InDrive operates in 779 cities in 46 countries. We can say the taxi app is a global mobility and urban services platform. Speaking about the taxi app's popularity, it's been once recognized as the most installed app globally for two consecutive years.
